Staff Engagement Surveys
Improve customer morale and customer satisfaction
Staff engagement surveys can improve customer service as well as boosting team morale.
What are the benefits of staff engagement surveys?
Employee surveys can:
1. Improve staff motivation, morale and happiness
Not just from doing the survey, but also by demonstrating the responses are appreciated and important in management decision making.
2. Help manage remote teams and workers feel connected
It’s easy for remote teams and team members to feel isolated; surveys can help foster meaningful conversations to bridge that gap.
3. Improve staff safety
People who feel more engaged with their jobs often have a greater awareness of their surroundings, which may lead to fewer safety incidents.
4. Increase staff retention rates and loyalty
An employee who feels valued is less likely to leave.
5. Identify knowledge gaps
Employee surveys can reveal where individuals or teams may need more training.
6. Improve customer service
Not only are staff more motivated to help customers, but they’ll likely be more open and receptive to training.
7. Improve management decision making
Survey results provide invaluable information for the leadership team.
How to implement staff engagement surveys
- HR audits
- General employee surveys
- Employee HR engagement surveys
- Employee satisfaction surveys
- Health and wellness
- Change management reviews
- Exit interviews.
Your full-service employee engagement survey providers
When it comes to implementing surveys, we’ve got an ace up our sleeve: EMS Hub HR software. This features a People Management module, which takes care of employee surveys and so much more.
If you’re looking for employee engagement survey providers, this is a great choice: there are over 20 survey types to choose from, with multiple templates as a starting point. All the surveys can be tailor-made to your needs.
Survey responses can be confidential, but the surveys let you create detailed reports so you can make good decisions on the next steps. You can even check on the completion rate of staff surveys, and run departmental and organisational rating reports.
It’s a fantastic option if you’re looking for staff survey providers that have great software, as well as experienced HR professionals to call on for advice.
“Engaging ConsultingHQ has meant we’ve not only moved the dial on HR best practices, but also enhanced both our employment relationships and company culture with our staff.”
Mervyn Simpkin, Compac Furniture
“Engaging ConsultingHQ has meant we’ve not only moved the dial on HR best practices, but also enhanced both our employment relationships and company culture with our staff.”
Mervyn Simpkin, Compac Furniture
Download our Staff Engagement Survey guide to explore the benefits and different types of staff engagement surveys.
Do you need help with staff engagement surveys?
