Only certain businesses may remain open to the public during the Alert Level 4 period.

If a business is not sure if it provides Alert Level 4 services or products, it should close.

If you are a business or worker in a non-Alert-Level-4 business, you may still work — as long as this is from home. If you cannot work remotely, you must stay home.

Businesses that can have customers on their premises

At Alert Level 4, only certain businesses can open to the public and have customers on their premises.  You can open to customers if you are a:

  • Supermarket, dairy or food bank
  • Liquor store (in Licensing Trust Areas)
  • Petrol station
  • Self-service laundry
  • Health service, or an entity involved with the deceased or producing health sector materials
  • Accommodation service
  • Court or tribunal
  • Social and community-based service to maintain critical wellbeing or crisis support
  • Emergency services
  • Parliamentary services
  • Transport and logistics service, including passenger transport by road, rail, air or sea
  • School hostel.

All other businesses must not have customers on their premises.

For businesses that are able to operate during alert level 4

If your employees need to work on site, you should: 

  • Limit the number of people on site so everyone can safely stay 2 metres apart
  • Offer flexible working arrangements, for example, staggered meal breaks, or staggered start and finish times to help with physical distancing
  • Clean and disinfect your workplace regularly
  • Provide employees with hand washing facilities
  • Have personal protective equipment (PPE) available for employees to use
  • Display your QR code and have an alternative contact tracing system for workers and customers to use.

If your business cannot meet all Alert Level 4 rules to operate safely, your workers should not go to work. 

Travelling to work at Covid Alert Level 4

  • If your employees need to go into the premises or work on site, they can use public transport to commute.
  • Employees may be asked to show who they work for so they can prove they have a reason to travel. We recommend you provide your employees with a letter to confirm who they are, and their role.
  • Everyone legally must wear a face covering on all public transport, unless they have an exemption.

If someone at work has COVID-19

  • If an employee finds out they have tested positive for COVID-19 while they are at work, they must tell you immediately.
  • You may be directed by a medical officer of health to comply with certain public health measures to limit the spread of COVID-19, and protect your employees, their whānau and your community.
  • The Ministry of Health has guidance on what you need to do if an employee, customer or visitor is a confirmed or probable case of COVID-19.
  • If an employee develops symptoms of COVID-19 at work, send them home and ask them to call Healthline or their GP for advice on getting a test. If you have a case of COVID-19 at your work place I can provide guidance on what you need to do, just let me know.

If your business becomes or is already notified as a location of interest

If your business is or has already been identified as a location of interest, you will be contacted by a public health official. The public health official will talk you through what this means for you.

The Ministry of Health has guidance on what to tell your staff and customers if you’re identified as a location of interest and how to identify any contacts who may have been exposed to COVID-19.

If you wish to, you can read the full release from the official COVID site here.